Triage RN - HC

Maintained Responsibilities

• Maintains the organization’s standards of nursing care in accordance with policies and procedures.
• Through the nursing process, using specific protocols and established resources:
  • Collects specific data and records information on documentation form.
  • Affirms the client’s condition, provides accurate consistent information, formulates and recommends a plan of care, negotiates appropriate nursing care options with the client/patient and caregiver, and validates the care plan with the client/patient and caregiver for completeness and accuracy.

Collaboration and Teamwork

• Works collaboratively with other team members as required developing and implementing the plan of care.

Communication and Teaching

• Demonstrates excellent communication skills.
• Maintains a customer-driven professional attitude.
• Provides non-judgmental advice based on protocols and resources.
• Demonstrates knowledge and expertise in triaging callers properly such that all callers receive a timely and appropriate response.
• Demonstrates skill in client/patient teaching.

Leadership and Problem Solving

• Functions independently and demonstrates leadership in decision making, communication, and problem solving techniques to resolve caller’s questions/concerns.
• Acts in the role of client and family advocate to assist them through the health care system.

Other Duties

• Attends required staff meetings, in-services, and/or supervisory conferences as requested.
• Performs other related duties as assigned.

Qualifications

• Graduate from an accredited school of nursing
• Current New York State Registered Nurse License
• Bachelor of Science in Nursing (BSN) preferred
• Strong analytical, computer, and communication skills essential
• Experience in emergency department, ambulatory care or previous telephone consultation experience is helpful
• Home Health care experience preferred

Physical Requirements

• M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

Pay and Benefits

• The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components.
• Rochester Regional Health is an Equal Opportunity Employer.