Triage Nurse-Internal Medicine Full Time Days
Northwestern Medicine · Glenview, IL · 3 days ago
On-siteMarketingFull-time
Job Description
This is a Full Time position at 40 hours per week for Internal Medicine located at the Glenview clinic. Schedule is as follows: 8:30am-5pm Monday, Wednesday, Thursday, Friday and 9am-5:30pm on Tuesday.
Responsibilities
- Establish positive first impressions with patients and customers, establishing a role as patient advocate.
- Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
- Document all communications in the electronic medical record.
- Schedule patient for visit with provider when telephone assessment indicates this.
- Absorb and communicate patients' symptoms to the providers.
- Provide education to patients and staff concerning clinical issues.
- Absorb and communicate patients' symptoms to the providers.
- Assist in obtaining appointment for patients with specialists within NM.
- Care for emergency and hospital transfers, including paperwork and telephone communications.
- Administer medications and treatments in accordance with Nursing Standards and as ordered by the provider.
- Assist in coordinating and monitoring activities of clinical staff to ensure adequate coverage and adherence to OSHA and CDC guidelines.
- Absorb and communicate patients' symptoms to the providers.
- Absorb and communicate patients' symptoms to the providers.
- Absorb and communicate patients' symptoms to the providers.
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- Absorb and communicate