Tree Care Manager

About the role

We believe exceptional service begins with hiring and retaining the very best employees, promoting from within, and cultivating a family-like atmosphere throughout all branches of the company. The Tree Care Manager is responsible for managing and selling tree care work under the direct supervision of the Associate Branch Manager, coordinating and directing sales in a manner consistent with company standards and contractual obligations.

Responsibilities

• Manage Tree Care Sales and direct reports.
• Work collaboratively in a team environment and maintain courteous customer interactions.
• Attend homeowners’ meetings as needed.
• Recruit, interview, and evaluate potential employees.
• Direct, counsel, and evaluate direct reports.
• Maintain a company planner and uphold the highest standards of commitment and dedication.
• Ensure quality processes and results based on specifications, contract agreements, customer budgets, expectations, and company profitability.
• Attend pre-bid meetings when appropriate.
• Prepare and present bids, estimates, and sales proposals; negotiate and renew contracts.
• Collect and track production data.
• Maintain regular contact with all prospects and accounts in the assigned territory, identifying new prospects.
• Pre-qualify potential customers using established company sales interview techniques.
• Create and maintain an ongoing prospecting and lead generation system.
• Conduct initial appointments to gather qualitative information about prospects.
• Serve as the district’s primary contact during the presentation of company proposals for Tree Care Services.
• Comply with all established company policies and procedures.
• Sign a nondisclosure and noncompetition agreement to protect confidential and proprietary information.
• Work after hours or on weekends as needed to accomplish goals.
• Plan annual goals and objectives with the Regional Branch Manager.
• Determine personnel needs for projected growth and expansion.

Requirements

• Bachelor's degree in a related field or comparable work-related experience.
• Hold and maintain a Certified Arborist License.
• Valid California driver's license with a driving record acceptable to the Company's insurance carrier.
• Proficiency in basic computer skills, including Microsoft Windows 95, Office 97, Excel, PowerPoint, and Project Manager.
• Good interpersonal skills with the ability to effectively communicate with customers, employees, and managers.
• Ability to read and write English.
• Capability to stand, sit, and use office equipment such as computers, photocopiers, fax machines, and multi-extension telephones occasionally.
• Vision capabilities to adjust focus for close vision work using a computer monitor occasionally.

Working Conditions

• Outdoor physical labor in temperatures ranging from 30°F to 100°F+ and exposure to light rain.
• Limited weekly work within an office environment.
• Exposure to dust, pollen, chemicals, noise, and pollutants related to the landscape industry (e.g., fertilizer, pesticide).
• Exposure to machinery/equipment noise, traffic, and hazards related to the landscape/tree care industry in a busy commercial environment.

Benefits

• Training and ongoing support and mentorship.
• Educational assistance.
• Weekly pay.
• 401k with company match.
• Medical, dental, and vision insurance.
• Paid time off (PTO).