Treatment Center Director/Program Manager

About the role

AppleGate Recovery is seeking an accountable, process-oriented leader to oversee the operations of our outpatient clinics treating opioid addiction. The Treatment Center Director will lead a diverse team of physicians, counselors, and auxiliary staff, ensuring the clinic meets performance goals while maintaining compliance with regulatory standards.

Responsibilities

• Oversee the daily operation and performance of the clinic.
• Manage clinic operations to meet budgeted and planned results.
• Participate in interviewing, hiring, training, evaluating, managing, counseling, and terminating clinic staff.
• Provide direction to clinic personnel and communicate corporate mandates, goals, and objectives.
• Ensure compliance with regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.) and manage federal, state, and local applications, filings, licensure, permits, and approvals.
• Identify cost-saving opportunities and operational efficiencies and implement improvements.
• Develop and monitor key performance indicators, reacting to clinic measures as needed.
• Familiarize yourself with OBOT federal and state laws and regulations and their application.
• Maintain and update policy and procedure manuals and clinic operations manuals.
• Serve as a clinic resource and arrange for training as requested or necessary.
• Maintain patient, employee, and company confidentiality.
• Establish and maintain a positive clinic culture.
• Identify internal barriers to patient success and initiate changes.
• Create and maintain referral opportunities to expand access to treatment.
• Participate in community relations, education, and development activities to drive and maintain census.
• Implement tactical steps to increase and retain census, ensuring operations can handle growth.
• Engage in political activities to maintain company connections within local government, advisory boards, and professional meetings (e.g., ADAA).
• Lead efforts to hire and train personnel with cultural diversity to meet future clinic needs based on patient demographics.
• Participate in the Company Performance Improvement Process.
• Understand and apply standards required by the Board of Health, OSHA, and other regulatory bodies.
• Assist with marketing programs and literature development as requested.
• Perform other duties as assigned.

Requirements

• Multiple years of experience as an administrator of a clinical program.
• Bachelor’s degree in business administration or a related field from an accredited college or university.
• Understanding of clinic operations, with significant experience in the field of substance abuse.
• Demonstrated organizational and leadership skills with the ability to supervise and manage personnel.
• Strategic thinker capable of recommending alternative solutions, executing, and monitoring outcomes.
• Self-starter able to work autonomously and generate ideas for company benefits.
• Customer service-focused, eager, and energetic.
• Excellent interpersonal and communication skills.
• Satisfactory drug screen and criminal background check.

Benefits

• Competitive salary.
• Comprehensive benefits package, including medical, dental, vision, and 401(K).
• Generous paid time off.
• Excellent growth and development opportunities.
• Satisfying and rewarding work contributing to overcoming the opioid epidemic.

About AppleGate Recovery

AppleGate Recovery is a progressive substance abuse treatment organization committed to delivering the highest quality of patient care in a comfortable outpatient clinic setting. Our goal is to address the physical, emotional, and mental aspects of opioid use disorder, helping each patient achieve long-term recovery and an improved quality of life.