Treatment Center Director/Program Manager

About the role

AppleGate Recovery is looking for an accountable, process-oriented, and efficient leader of operations for our clinics. A great Treatment Center Director leads a diverse team of physicians, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Responsibilities

• Responsible for the operation and performance of the clinic
• Manages clinic operations to budgeted/planned results
• Participates in the interviewing, hiring, and training of clinic staff
• Evaluates, manages, counsels, and terminates subordinate personnel
• Provides direction to clinic personnel and relays corporate mandates, goals, and objectives to field personnel
• Works closely with staff via regular supervision to ensure the completion of performance goals
• Communicates with and ensures compliance with various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of federal, state, and local applications, filings, licensure, permits, approvals, etc.
• Identifies cost-saving opportunities, operational efficiencies, etc., and implements them
• Assists with partnering opportunities, linkage/support agreements, and other critical relationships to drive census growth and meet regulatory requirements
• Develops, monitors, and provides reports on key performance indicators of clinic measures and reacts accordingly
• Becomes familiar with OBOT federal and state laws, regulations, etc., and their application
• Responsible for maintenance and updating of policy and procedure manual and clinic operations manuals and procedures
• Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
• Maintains patient, employee, and company confidentiality
• Responsible for establishing and maintaining a positive culture
• Identifies internal barriers for patient success and initiates changes
• Responsible for creating and maintaining referral opportunities to expand access to treatment
• Participates in community relations, education, and development activities to drive and maintain census
• Identifies and implements tactical steps to increase and retain census
• Works with clinic team to ensure operations are prepared to handle increased census
• Participates in political activities to keep the company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
• Leads effort to identify, hire, and train personnel with cultural diversity to meet future clinic needs based on patient demographics; identifies cultural community leaders and networks
• Participation in the overall Company Performance Improvement Process
• Familiar with standards required by Board of Health, OSHA, etc., and their application
• Assists as requested with marketing programs and literature development
• Other duties as assigned

Requirements

• Multiple years of experience as an administrator of a clinical program
• Bachelor's degree in business administration or related field from an accredited college or university
• Understanding of clinic operations, with significant experience working in the field of substance abuse
• Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
• Strategic thinker able to recommend alternative solutions, execute, and monitor
• Self-starter, able to work autonomously and generate ideas and benefits for the Company
• Customer service focused, eager, and energetic
• Excellent interpersonal and communication skills
• Satisfactory drug screen and criminal background check

Benefits

• Competitive salary
• Comprehensive benefits package, including medical, dental, vision, and 401(K)
• Generous paid time off
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

About Us

AppleGate Recovery is a progressive substance abuse treatment organization committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.