TREATMENT CENTER COORDINATOR, School of Dental Medicine, Endodontics

About the role

The Treatment Center Coordinator in the department of Endodontics is responsible for executing daily Treatment Center activities under the direction and guidance of the Treatment Center Manager and the Clinical Program Director. The Coordinator collaborates with the front desk staff, faculty, and residents to ensure the Treatment Center operates smoothly and serves as the primary point of contact for patients, residents, vendors, and university administrative staff.

Responsibilities

• Execute daily Treatment Center activities under the direction of the Treatment Center Manager and Clinical Program Director.
• Collaborate with the front desk staff, faculty, and residents to ensure the Treatment Center runs efficiently.
• Serve as the primary point of contact for patients, residents, vendors, and university administrative staff regarding Treatment Center matters.
• Work flexibly and adapt to changes in the work environment, including handling delays and unexpected events.
• Establish priorities, meet deadlines, and manage competing demands.
• Identify and critically think through problems, presenting potential solutions in a timely manner.
• Maintain confidentiality, remain open to others' ideas, and be willing to try new things.
• Collaborate effectively in a team environment while functioning as an individual contributor.
• Show excellent time management and organizational skills, ensuring accuracy, thoroughness, and quality in work.
• Work under pressure, maintain composure, and meet deadlines.

Requirements

• A high school diploma or GED is required, with an associate or bachelor's degree preferred.
• At least 3-5 years of work experience, with previous experience in a customer service environment and heavy customer/patient interaction.
• Prior experience in healthcare settings such as private practice offices, hospitals, clinics, or dental practices is preferred.
• The ability to be flexible and adapt to changes in the work environment, including handling delays and unexpected events.
• Demonstrated ability to establish priorities, meet deadlines, and manage competing demands.
• Ability to identify problems, critically think through issues, and present potential solutions.
• Maintain confidentiality and collaborate effectively in a team environment.
• Excellent time management and organizational skills, demonstrating accuracy and thoroughness.
• Ability to multi-task and work under pressure, maintaining composure and meeting deadlines.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor's Degree preferred.
• 3-5 years of work experience, preferably in healthcare settings.
• Previous experience in a customer service environment with heavy customer/patient interaction.
• Prior experience in healthcare settings such as private practice offices, hospitals, clinics, or dental practices.
• The ability to be flexible and adapt to changes in the work environment, including handling delays and unexpected events.
• Demonstrated ability to establish priorities, meet deadlines, and manage competing demands.
• Ability to identify problems, critically think through issues, and present potential solutions.
• Maintain confidentiality and collaborate effectively in a team environment.
• Excellent time management and organizational skills, demonstrating accuracy and thoroughness.
• Ability to multi-task and work under pressure, maintaining composure and meeting deadlines.

Skills

• Flexibility and adaptability.
• Problem-solving and critical thinking.
• Confidentiality and teamwork.
• Time management and organization.
• Understanding of healthcare regulations and policies.
• Effective communication and interpersonal skills.

Benefits

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Pay

The starting salary for this position is $25.00 per hour, with the final salary determined by the University's budget and other factors.

Schedule

The Treatment Center Coordinator works full-time and regular hours, which may vary based on departmental needs.