Treasury Support Specialist

Responsibilities

Works closely with the Bank's customers in a professional and responsive manner to meet the customers' needs
Learn, understand, and support bank supported products including but not limited to: business online banking, RDC, ACH, wires, lockbox, installing/downloading PC software, etc.
Provide review and underwriting of business customers’ needs for their cash flow transactions with the Bank
Support Electronic Payments and Treasury Management team and bank locations by completing set up documentation for various products, including but not limited to underwriting requests
Performs customer setups and training on multiple platforms and systems; interacts with software vendors to handle systems or customer support issues
Diagnose and problem-solve technical issues over the phone and via email
Demonstrated ability to work effectively with team members, management, auditors, and other officials
Other duties as assigned

Requirements

Bachelor’s Degree in Business related field or equivalent work experience
2 years of financial services industry experience preferred
Strong PC skills to include proficient knowledge of Microsoft Office Suite – Excel, Outlook, PowerPoint, Word
Experience working in a fast-paced environment, handling multiple projects simultaneously

Qualifications

Compliance/Regulation: Responsible for following all aspects of Bank Policy’s including but not limited to, Equity Bank Business Ethic and Conduct policy, and Bank Secrecy Act, and completing all required Compliance Course work.

Skills

None specified

Benefits

Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
401(K) Retirement Plan w/ Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)
Pet Insurance
Retail Banking Benefits

Pay

N/A

Schedule

N/A

Communities

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.