Treasury Management Officer II – Merchant Services

About the role

This Merchant Services TMO II within PNC's Commercial Merchant Services team is responsible for sales, revenue generation, internal partnering, and risk management. This position will support PNC's Western markets.

Responsibilities

• Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Works with clients with moderate levels of risk and complexity of needs, generally with a moderate degree of supervision.
• Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, and operational risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
• Focuses on increasing client engagement and loyalty through strategic dialogue and opportunity quantification.
• Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Ensures awareness of the full range of PNC's products and services.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Demonstrates ability to analyze, evaluate and inform on treasury product knowledge, industry benchmarking, and solution positioning.

Qualifications

• Minimum of 4 years of merchant services sales experience required.
• Role requires 40% travel or more based on business needs.
• University/college degree with 5+ years of industry-relevant experience typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
• PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Skills

• Book Of Business
• Client Relationship Building
• Customer Engagement
• Decision Making
• Financial Analysis
• Identifying Sales Opportunities
• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Sales Negotiating
• Selling
• Tech Savvy

Pay

Base Salary: $91,000.00 – $202,800.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service

Schedule

This role requires 40% travel or more based on business needs. Remote work may be approved in select geographic locations with work conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

This response is AI-generated, for reference only.