Treasury Management Officer II - Merchant Services

About the role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Treasury Management Officer II within PNC's Merchant Services organization, you will be based remotely and support PNC's Western markets. This role requires 40% travel or more based on business needs. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Responsibilities

• Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals.
• Handles the origination, financial analysis, negotiation, and documentation of non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients, actively identifying and mitigating regulatory, reputational, and operational risks.
• Provides ideas and insights based on an understanding of client needs and their financial well-being to increase client engagement and loyalty.
• Manages an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients.
• Ensures awareness of the full range of PNC's products and services and leverages reporting and sales tools to proactively identify and convert sales opportunities.
• Demonstrates ability to analyze, evaluate, and inform on treasury product knowledge, industry benchmarking, and solution positioning.

PNC employees are expected to be customer-focused, managing risk while aligning client needs and satisfaction as primary considerations in all business decisions.

Requirements

• Minimum of 4 years of merchant services sales experience.
• University/college degree with 5+ years of industry-relevant experience, or a comparable combination of education, job-specific certification(s), and experience (including military service).
• Preferred skills: Book of Business, Client Relationship Building, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities.
• Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Sales Negotiating, Selling, Tech Savvy.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• Medical/prescription drug coverage (with a Health Savings Account feature), dental, and vision options.
• Employee and spouse/child life insurance; short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement account; back-up child/elder care.
• Adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid.
• A robust wellness program with financial incentives.
• Paid time off, including maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; between 15 to 25 vacation days each year, depending on career level and years of service.

Pay

Base Salary: $91,000.00 – $202,800.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.