Treasury Management Officer II – Merchant Services
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have the opportunity to contribute to the company’s success. This role is based remotely and supports PNC's Western markets. Candidates must have a minimum of 4 years of merchant services sales experience and be prepared for 40% or more travel based on business needs. Remote work may be approved in select geographic locations, with work conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Responsibilities
- Coordinate relationship management activities with new and/or existing clients to grow sales, revenue, and market share with relevant sales goals.
- Work with clients of moderate risk and complexity, generally with a moderate degree of supervision.
- Acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet within stated guidelines.
- Handle origination, financial analysis, negotiation, and documentation of non-credit products and services.
- Manage risk/return and drive quality for new and/or existing clients, actively identifying and mitigating regulatory, reputational, and operational risks.
- Provide ideas and insights based on client needs and financial well-being to increase client engagement and loyalty.
- Manage an effective network of internal and external relationships to acquire new clients and enhance the client experience.
- Ensure awareness of the full range of PNC's products and services.
- Leverage reporting and sales tools to proactively identify and convert sales opportunities.
- Analyze, evaluate, and inform on treasury product knowledge, industry benchmarking, and solution positioning as defined by the business.
Requirements
- Bachelor’s degree or a comparable combination of education, job-specific certification(s), and experience (including military service).
- Typically requires 5+ years of industry-relevant experience.
- Minimum of 4 years of merchant services sales experience.
- 40% or more travel based on business needs.
Skills
- Book of Business
- Client Relationship Building
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
Competencies
- Business Acumen
- Client Relationship Management
- Customer Experience Management
- Decision Making and Critical Thinking
- Effective Communications
- Prospecting
- Sales Negotiating
- Selling
- Tech Savvy
Pay
Base Salary: $91,000.00 – $202,800.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible, with payment based on company, business, and/or individual performance.
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature), dental, and vision options.
- Employee and spouse/child life insurance.
- Short- and long-term disability protection.
- 401(k) with PNC match, pension, and stock purchase plans.
- Dependent care reimbursement account.
- Back-up child/elder care.
- Adoption, surrogacy, and doula reimbursement.
- Educational assistance, including select fully paid programs.
- Robust wellness program with financial incentives.
- Paid time off, including:
- Maternity and/or parental leave.
- Up to 11 paid holidays each year.
- 9 occasional absence days each year (unless otherwise required by law).
- 15 to 25 vacation days each year, depending on career level and years of service.