Treasury Management Officer II – Merchant Services

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have opportunities to contribute to the company’s success.

This Treasury Management Officer II role within PNC's Merchant Services organization is based remotely and supports PNC's Western markets. Candidates should have a minimum of 4 years of merchant services sales experience. This position requires 40% or more travel based on business needs and may be eligible for remote work in select geographic locations, subject to approval. Work must be conducted from a quiet, secure, and confidential home-based workspace, with occasional in-office participation as required. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Responsibilities

• Coordinates relationship management activities with new and/or existing clients to grow sales, revenue, and market share with relevant sales goals.
• Works with clients of moderate risk and complexity, generally with a moderate degree of supervision, to acquire and/or expand client relationships and generate revenue.
• Handles origination, financial analysis, negotiation, and documentation of non-credit products and services.
• Manages risk and drives quality for new and/or existing clients, actively identifying and mitigating regulatory, reputational, and operational risks.
• Provides ideas and insights based on client needs to increase engagement and loyalty through strategic dialogue and opportunity quantification.
• Builds and maintains an effective network of internal and external relationships to acquire new clients and enhance the client experience.
• Ensures awareness of PNC’s full range of products and services, leveraging reporting and sales tools to proactively identify and convert sales opportunities.
• Demonstrates ability to analyze, evaluate, and inform on treasury product knowledge, industry benchmarking, and solution positioning.
• Adheres to PNC’s values and practices, focusing on customer needs, managing risk, and supporting the Enterprise Risk Management Framework.

Requirements

• Minimum of 4 years of merchant services sales experience.
• 40% or more travel based on business needs.
• Remote work eligibility in select geographic locations, subject to approval.
• No employment visa sponsorship or STEM OPT participation provided.

Qualifications

• Typically requires a university/college degree with 5+ years of industry-relevant experience. Specific certifications may be required.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
• Preferred skills: Book of Business, Client Relationship Building, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities.
• Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Sales Negotiating, Selling, Tech Savvy.

Education

• Bachelor’s degree or equivalent combination of education and experience.

Pay

Base Salary: $91,000.00 – $202,800.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible, with payment based on company, business, and/or individual performance.

Benefits

• Medical, prescription drug, dental, and vision coverage (with Health Savings Account feature).
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child/elder care, adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Robust wellness program with financial incentives.
• Paid time off, including maternity/parental leave, up to 11 paid holidays, 9 occasional absence days, and 15–25 vacation days per year (depending on career level and years of service).