Traveling Inflight Base Supervisor

Inflight Base Supervisors oversee Inflight operations for assigned crew domicile(s), ensuring operational excellence, safety, and customer service standards. This role leads and manages Flight Attendants, fostering a culture of accountability, compliance, and performance excellence through coaching, development, and conflict resolution.

Responsibilities

• Lead initiatives to achieve on-time performance goals for the base/region.
• Execute daily, weekly, and monthly operational plans and respond to irregular operations, including evenings, weekends, and holidays.
• Coach and develop Flight Attendants to exceed performance expectations through observation flights, ramp checks, and customer experience metrics.
• Conduct fact-finding, grievance, and investigation meetings; manage timely and accurate grievance processes.
• Hire and terminate Flight Attendants as needed.
• Promote safety and compliance with regulatory and Company requirements; conduct investigations and maintain accurate employment records.
• Monitor key base and department metrics to guide decisions and identify improvement opportunities.
• Conduct delay investigations and collaborate with cross-functional teams to improve on-time performance.
• Perform Flight Attendant ramp checks and observation flights.
• Communicate customer experience metrics and support initiatives to enhance them.
• Interpret contract language for day-to-day operations.
• Serve as a company/department liaison at the local level with internal and external customers.
• Support multiple crew bases across the network, providing operational oversight, coaching, investigations, and training.
• Travel regularly to crew bases and HQ to assist with staffing shortages, operational disruptions, and business needs.
• Support special projects, including cross-functional initiatives, process improvements, and training.
• Model Allegiant’s customer service standards in personal actions and leadership.

Requirements

• Combination of education and experience will be considered; must be authorized to work in the U.S.
• Must pass a criminal background check.
• Bachelor’s Degree in a related field or equivalent experience.
• Minimum one (1) year of experience as a Flight Attendant.
• Minimum two (2) years of experience managing people.
• Minimum one (1) year of experience managing in a union environment.
• Valid/uneexpired passport and driver’s license.
• Must pass Allegiant Flight Attendant Training and maintain currency.
• Ability to read, write, and speak English proficiently.
• Knowledge of Federal Aviation Regulations (FARs).
• Proficient with Microsoft Office Products.
• Ability and willingness to travel as required.
• Strong communication skills for a dispersed workforce.
• Ability to work autonomously with minimal supervision.
• Comfortable handling conflict management and establishing rapport.
• Ability to maintain confidentiality of sensitive information.

Preferred Qualifications

• Open to feedback for performance improvement.
• Excellent interpersonal skills for working with diverse staff and customers.
• Strong leadership skills with the ability to make sound decisions under pressure.
• Team player who motivates and promotes a positive, collaborative work environment.
• Ability to work on special projects for further development.

Physical Requirements

• Regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands/fingers to operate office equipment.
• May be required to lift, push, pull, or carry up to 20 lbs.
• May work various shifts in a 24-hour operation, including evenings, weekends, and holidays.
• Exposure to moderate noise, temperature, and light fluctuations in an office environment.
• Ability to work in confined spaces and sit at a computer terminal for extended periods.
• Some travel may be required.
• Must report to assigned work location during national/state emergencies unless prohibited by local, state, or federal order.

Benefits

Full Time

• Profit Sharing
• Medical, Dental, Vision, Life, and Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity, and Pet Insurance
• 401K with employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time

Part Time

• Profit Sharing
• Medical Travel Reimbursement
• Legal, Identity, and Pet Insurance
• 401K with employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Sick time