Travel Program Associate

What You'll Do

• Process expense reports and reimbursement requests within established guidelines.
• Communicate accurately and clearly to customers through both written and verbal response.
• Engage higher-level staff or supervisor as needed to assist and respond to customers.
• Serve as a subject matter expert on policy and procedure.
• Maintain productive and collaborative work relationships with team members and customers.

Required Qualifications

• Full working knowledge of the Concur Travel System and the Web Travel System.
• Strong customer service through both written and verbal communication.
• Ability to interpret and enforce policy requirements.
• Ability to identify process errors and escalate issues as necessary.
• Knowledge of university, state and federal policies for compliance purposes.

Why Golden Technology?

• Family-first culture that values balance and support.
• Career development through mentorship, opportunities, and investment in our people.
• Community impact by dedicating time, talent, and resources to the places we live and work.