Travel Program Associate

Responsibilities

• Processes expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures.
• Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates / explains use of the system to customers.
• Ensures that submissions are in compliance with University, State, and Federal policies.
• Responds promptly and accurately to customers on policy and procedure questions.
• Communicates accurately and clearly to customers through both written and verbal response.
• Engages higher-level staff or supervisor as needed to assist and respond to customers.
• Serves as a subject matter expert on policy and procedure.
• Maintains productive and collaborative work relationships with team members and customers.

Qualifications

• Knowledge of travel and expense management systems.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage multiple tasks simultaneously.
• Understanding of University, State, and Federal policies related to travel and expenses.

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

Pay

TBD

Schedule

TBD

Contact

If interested, you may contact: Melissa Francisco
Melissa.Francisco@eclaro.com
646-849-5125

About the Role

ECLARO is seeking a Travel Program Associate for a notable public research university located in Chapel Hill, NC. This position involves processing expense reports, maintaining travel systems, and providing customer support on policy and procedure questions.