Travel Product Perf & Analytics Consultant

Responsibilities

• Lead analytics initiatives end to end, ensuring data accuracy, metric clarity, and actionable reporting.
• Define KPIs, establish performance baselines, and analyze trends to assess business health and impact of change.
• Deliver complex, high impact analyses that identify performance drivers, risks, and revenue opportunities to influence senior leadership decisions.
• Design and maintain dashboards, models, and automated reporting to support self-service analytics and proactive performance monitoring.
• Translate data into clear, compelling insights and narratives for senior leaders.
• Partner cross-functionally (Revenue Management, Finance, Marketing, Digital Optimization, Technology) to solve complex, ambiguous business problems.
• Utilize SQL, Alteryx, and Tableau to analyze large, multi-source datasets.
• Develop analytical models supporting data science, AI, and machine learning initiatives.
• Collaborate with Data Engineering and Technology teams on enterprise initiatives to improve data quality, accessibility, and scalability.
• Proactively identify opportunities and recommend improvements to drive revenue performance and Travel Products objectives.

Requirements

The position requires advanced level experience, seasoned and specialized knowledge in:

• Data retrieval: Extracting, manipulating, and organizing raw data.
• Data analytics: Analyzing raw data to make conclusions and draw actionable insights.
• Data visualization: Displaying data in a concise and easily digestible format.
• Data visualization tools, relational database programming tools and web analytics tools.
• Presenting and communicating analysis regularly in a variety of audiences, including senior executives.
• Solving ambiguous and complex problems through a systems-thinking approach.
• Applying data analytics techniques to deepen customer understanding or improve marketing efficiency.

Qualifications

• High School Diploma or GED.
• Advanced level experience, seasoned and specialized knowledge in:
• Proficient in data visualization, relational databases, and web analytics tools.
• Strong analytical reasoning to evaluate options and identify optimal solutions.
• Expertise in transforming raw data into actionable insights using data-oriented programming and visualization tools.
• Advanced Excel (pivot tables, VBA, lookups, charting) and PowerPoint skills for analysis and executive communication.
• Ability to build scalable, automated analytics processes and enterprise level reporting.
• Experience mining, cleansing, and analyzing large, complex datasets to uncover interdependencies and insights.
• Proven ability to translate analytics into strategic recommendations that influence business decisions.
• Exceptional communication and presentation skills, including clear, structured storytelling for senior leadership.

Benefits

• Competitive market salary from $98,650 - $109,600* depending on qualifications and experience.
• Additional bonus opportunities are available and awarded at the discretion of the company.
• Benefits You’ll Love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**.
• Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***.
• Competitive health insurance for you and your eligible dependents (including pets).
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

Physical Abilities

• Ability to perform work duties from limited space workstation/desk/office area for extended periods of time.
• Ability to communicate and interact with others in the English language to meet the demands of the job.
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job.

Other Qualifications

• Maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
• U.S. citizenship or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• At least 18 years of age.
• Able to comply with Company attendance standards as described in established guidelines.
• Able to meet confidentiality expectations as to confidential, proprietary and sensitive Company information.