Travel Business Analytics Specialist

Location: Wilmington, DE, Worthington, OH, or Cincinnati, OH. Hybrid work schedule: onsite Tuesday–Thursday, remote Monday and Friday.

Responsibilities

• Use analytical software and database tools to identify variances, trends, and correlations in purchasing behavior, product and partner utilization, membership penetration, quality, and other key performance indicators.
• Monitor, analyze, and interpret financial, transactional, and associate-level sales data.
• Extract, transform, and analyze raw data to produce reports and communicate findings in a clear, business-friendly manner.
• Lead annual budget planning, forecasting, and financial modeling for sales and technology initiatives, partnering with leadership to align financial plans with business strategy.
• Perform monthly budget tracking, variance analysis, and reforecasting; identify risks and opportunities and provide actionable recommendations to ensure financial targets are achieved.
• Interpret trends and anomalies in data and provide recommendations that support business strategy and operational improvement, including historical and predictive analysis.
• Serve as a liaison between business line leaders, FP&A, and Business Intelligence analysts to align financial insights, operational metrics, and reporting priorities that support informed decision-making across Travel operations.
• Prepare daily, weekly, monthly, quarterly, and annual performance reports; analyze trends across sales channels and Travel operations, and develop narrative reports, charts, and presentations highlighting key metrics such as retention, attrition, promotion response, and usage patterns.
• Analyze data from multiple sources to identify improvement opportunities across Travel operations, draw conclusions, and provide recommendations that support leadership decision-making.
• Support special projects and Travel business initiatives through financial analysis, transactional data review, and process improvement activities.
• Maintain internal documentation for data sources, reporting logic, and business rules, and perform ad hoc analyses to support strategic Travel initiatives and business questions.
• Collaborate with cross-functional partners, including Marketing and Business Intelligence, to support data quality, member acquisition, retention efforts, Travel operations, and analytical needs.
• Other job duties as assigned.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, Data Analytics, Economics, Statistics, or a related field. A combination of education and experience may be considered in lieu of a degree.
• 3–5 years of experience in data analysis, business analysis, financial analysis, sales analytics, or reporting.
• Previous travel analytics experience is preferred.
• Experience working with large data sets, reporting tools, and data analysis methods.
• Advanced proficiency in Microsoft Excel required, including pivot tables, formulas, lookups, and data analysis functions.
• Experience with data visualization and reporting tools such as Power BI, Tableau, or similar platforms preferred.
• Experience partnering with FP&A teams and using financial, operational, and technical reporting tools to support budgeting, forecasting, variance analysis, dashboard development, and business performance insights.
• Experience working with financial systems, enterprise reporting platforms, or related tools used to support budgeting, forecasting, general ledger review, expense tracking, and operational performance reporting preferred.
• Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner.

Pay

Starting base compensation: $53,848–$75,593. Ultimate salary offered will be based on factors such as applicant experience and geographic location.

Benefits

• Comprehensive health benefits package.
• Up to three weeks of paid time off accrued during your first year.
• Annual Bonus Plan.
• 401(K) plan with company match up to 7%.
• Professional development opportunities and tuition reimbursement up to $5,250 per year.
• Paid time off to volunteer and company-sponsored volunteer events throughout the year.
• Free AAA Premier Membership.
• Health & Wellness Program, Health Concierge Service.
• Health & Life Insurance, Short Term/Long Term Disability.
• Up to 2 weeks paid parental leave.
• 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company-provided volunteer opportunities plus 1 volunteer day per year.