Travel Product Operations Coordinator

This is a 100% remote, full-time role open to candidates in the United States.

About the role

The Travel Product Operations Coordinator supports corporate and leisure travel booking, traveler servicing, account coordination, itinerary, ticketing, and travel operations. The role is structured for accurate remote execution, clear documentation, professional communication, and dependable follow-through.

Responsibilities

• Coordinate traveler requests, reservations, itinerary details, supplier information, or booking follow-up within corporate and leisure travel booking, traveler servicing, account coordination, itinerary, ticketing, and travel operations.
• Maintain accurate confirmations, schedules, traveler notes, service records, and status information required for the workflow.
• Research or verify options, availability, requirements, pricing inputs, or service details and document findings clearly.
• Communicate confirmations, changes, exceptions, and next steps professionally with travelers, suppliers, clients, or internal teams.
• Resolve routine booking or service issues under documented procedures and escalate complex exceptions with a complete activity record.
• Protect confidential business, customer, traveler, employee, or system information encountered while performing responsibilities.
• Follow documented procedures, approved access controls, and escalation paths relevant to the workflow.

Requirements

• Demonstrated ability to perform the role, or closely related training or experience, with reliable accuracy and follow-through.
• Comfort using remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain reliable internet access and a suitable private workspace.

Skills

• Reservation Systems
• Booking Support
• Issue Resolution
• Vendor Coordination
• Booking Management
• Schedule Coordination

Pay

Base compensation: $45,000–$65,000 per year, depending on experience and demonstrated role alignment.

Schedule

Full-time, associate-level position.