Travel Product Operations Coordinator

About the role

This is a 100% remote role open to candidates in the United States. The role focuses on accurate travel coordination, reservation support, itinerary details, and dependable customer communication.

Primary Responsibilities

• Coordinate travel requests, reservations, itinerary details, and customer follow-up using approved systems.
• Maintain accurate booking records, traveler preferences, vendor details, and schedule changes.
• Communicate clearly with customers and internal teams regarding confirmations, changes, and next steps.
• Research options and organize information so customers can make informed travel decisions.
• Resolve routine booking or service issues promptly while documenting actions and outcomes.

Required Qualifications

• Strong written communication and dependable professional follow-through.
• Comfort working independently in a remote environment with clear deadlines and documented procedures.
• Ability to use common business tools such as email, spreadsheets, shared documents, and web-based systems.
• Careful attention to accuracy, confidentiality, record quality, and task completion.
• Ability to learn role-specific systems and communicate questions or exceptions promptly.

Role-Specific Skills

• Marketplace Operations
• Workflow Coordination
• Process Documentation
• Data Analysis
• KPI Tracking
• Cross-Functional Collaboration

Pay

$45,000–$65,000 per year, depending on experience and demonstrated role alignment.

Schedule

Full Time.

Work Standards

• The role requires reliable internet access, a suitable private workspace, and responsible handling of confidential information.
• Performance is evaluated through accuracy, quality, communication, timeliness, and successful completion of role-specific work.