Travel Product Operations Coordinator
Shroff Travel · United States · 1 wk ago
RemoteRemoteAdministrative$45k–$65k/yrFull-time
About the role
This is a 100% remote, full-time role open to candidates in the United States. The position supports travel planning, group and event coordination, reservations, traveler support, supplier communication, and service workflows through organized remote execution, accurate documentation, clear communication, and dependable follow-through.
Responsibilities
- Support booking, reservation, itinerary, traveler-service, or travel-operations tasks.
- Maintain accurate traveler, booking, schedule, supplier, and service records across approved systems and shared workflows.
- Research or verify travel options, availability, requirements, or service details and organize findings for clear decision-making.
- Communicate confirmations, changes, exceptions, and next steps professionally with travelers, customers, suppliers, or internal teams.
- Resolve routine travel-service issues using documented procedures and escalate complex changes while preserving a clear activity record.
Requirements
- Demonstrated ability to perform Travel Product Operations Coordinator work, or closely related training/experience, with reliable accuracy and follow-through.
- Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
- Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
- Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
- Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.
Skills
- Travel Operations
- Time Management
- Data Entry
- Email Communication
- Destination Research
- Booking Management
- Travel Documentation
- Customer Service
Pay
Base compensation: $45,000–$65,000 per year, depending on experience and demonstrated role alignment.
Employment Details
- 100% remote within the United States
- Full-time
- Associate experience level