Travel Operations Coordinator

Shroff Travel is recruiting a Travel Operations Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations. In this position, you will coordinate the operational details behind bookings, itineraries, suppliers, and traveler services.

Responsibilities

• Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
• Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
• Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across ticketing, tours, and travel sales.
• Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
• Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
• Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

• Strong travel-operations, organization, customer-service, and follow-up skills.
• Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
• Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
• Clear communication with suppliers, travelers, and internal teams.
• Good judgment when prioritizing time-sensitive travel disruptions or missing information.
• A pre-employment background check is required.

Pay

$55,500 - $63,500 per year

Schedule

• Full-time
• 100% Remote — United States