Travel Operations Coordinator
Project Expedition · United States · 1 wk ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time
This is a 100% remote, full-time role open to candidates in the United States.
About the role
The position supports online tours and activities, excursion bookings, travel-advisor support, supplier coordination, customer service, product operations, and marketplace workflows.
Responsibilities
- Coordinate travel requests, reservation details, itinerary updates, and customer follow-up using approved online systems.
- Maintain accurate traveler preferences, booking records, supplier confirmations, dates, and schedule changes.
- Research and organize travel options so customers and internal teams can make informed decisions.
- Communicate confirmations, changes, documentation needs, and next steps by email, phone, chat, or approved messaging tools.
- Resolve routine booking or service issues remotely and document actions, outcomes, and escalation needs.
Requirements
- Strong written communication and dependable professional follow-through.
- Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
- Ability to use common business tools such as email, spreadsheets, shared documents, CRM or web-based systems.
- Careful attention to accuracy, confidentiality, record quality, and task completion.
- Ability to learn role-specific systems and communicate questions, exceptions, or status updates promptly.
Skills
Strong candidates for the Travel Operations Coordinator position will be comfortable using skills such as:
- Reservation Systems
- Travel Planning
- Itinerary Planning
- Customer Service
- Booking Management
- Travel Operations
- Destination Research
- Vendor Coordination
Pay
Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.
Employment Details
- Work arrangement: 100% remote within the United States.
- Employment type: Full Time.
- Experience level: Associate.
All assigned duties are designed to be completed through approved online systems, phone, email, chat, shared documents, or other digital collaboration tools.