Travel Executive

Travel Executive Overview

We are seeking a full-time (40 hours per week) Travel Executive to support our growing Production department. This role involves collaborating with global teams to manage client travel requirements, negotiate deals, and maintain strong client relationships.

Responsibilities & Duties

• Manage client travel requirements, anticipating and understanding individual client preferences and needs
• Analyze all inquiries and requests, deciding on the best options to offer
• Formulate logistical itinerary plans to deliver practical travel solutions, ensuring budgets and specific requirements are met
• Service all inquiries, requests, bookings, and ticketing with the highest standards and quality documentation
• Investigate and resolve errors and client complaints, adhering to the highest standards of customer service
• Negotiate the best rates and deals from vendors to reduce client expenditure
• Absorb and assess all potential revenue and income streams for maximum company profitability
• Process administrative tasks, including accounting queries from both the client and finance department through to final reconciliation
• Ensure PNR entries in GDS are correct and fully completed
• Action all required tasks related to clients and/or suppliers in a timely and effective manner to ensure correct information is readily available for continuity of service for all team members
• Maintain good client and supplier relationships and retain accounts and agreements, ensuring the highest standards and levels of service are delivered at all times with a personalized and individual approach to each client

Qualifications

• Bachelor’s Degree (Preferred) OR, in lieu of education, an equivalent combination of education and directly related experience
• Minimum of two years of experience within a travel agency
• Strong knowledge and understanding of airfares, contracted fares, ticketing, and reissues
• GDS experience (Galileo preferred)
• Versed in booking flights, hotels, and have a good understanding of published airfares
• Experience handling VIP, entertainment clients, and/or group travel

We Offer

• Competitive salary
• Wellness/EAP program
• Employee discounts

Equal Opportunity Employer

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to HRUS@tag-group.com.