Travel Customer Support Coordinator

We are seeking an organized and service-focused Travel Customer Support Coordinator to assist with travel research, reservation coordination, and client support. This role is suited for individuals who enjoy helping others, communicating with customers, and managing details in a remote environment. Responsibilities include assisting with destination and accommodation research, coordinating reservation details, responding to travel-related questions, maintaining accurate client information, and providing support throughout the travel planning process. Key Responsibilities Assist with researching destinations, accommodations, cruises, and vacation optionsCoordinate reservation details and confirm travel informationRespond professionally to client questions and requestsReview itineraries and booking information for accuracyMaintain organized client records and communicationsProvide customer support before and after travelUse online travel platforms and digital communication tools Qualifications Strong written and verbal communication skillsExcellent organization and attention to detailCustomer-service-oriented approachComfortable working independently and using online systemsAbility to manage multiple client requests and prioritiesPrevious customer service, hospitality, administrative, or travel experience is helpful but not required Training & Development Structured onboarding and training are provided to help individuals become familiar with travel resources, reservation processes, supplier platforms, and customer service procedures. Ongoing learning and professional development resources are also available. Work Environment This is a remote opportunity requiring reliable internet access, effective communication skills, and the ability to work independently while providing professional service to clients. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.