Travel Counselor
About the role
Our 24/7 travel department plays a vital role in Epic’s overall success. As a Travel Counselor, you will coordinate travel logistics for employees visiting our customers and provide support when travel plans don't go as expected. You’ll manage all aspects of corporate travel—including hotel reservations and air and ground transportation—for our staff of over 14,000. Travel Counselors also support our customers through some reception duties.
Responsibilities
- Coordinate travel logistics for employees visiting customers
- Provide support when travel plans change unexpectedly
- Manage all aspects of corporate travel: hotel reservations, air and ground transportation
- Support customers through reception duties
Requirements
- Available to work 2nd shift (6 pm–2 am) Tuesday–Saturday (workweek & hourly shift differential included)
- Adaptability in a fast-paced environment
- Strong communication, organization, and decision-making skills
- Ability to self-manage and creatively problem solve
- Customer-service mindset
- Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate
- COVID-19 vaccination
Benefits
- Comprehensive health and wellness benefits
- Merit-based compensation with annual raises and bonuses
- Stock grants
- Restaurant-quality meals on campus for a few dollars
- Four-week paid sabbatical after five years (usable anywhere in the world)
- Uniquely themed campus designed for productivity and comfort
- Financial relocation assistance for national recruits
Schedule
2nd shift: 6 pm–2 am, Tuesday through Saturday. Shift differential included.
Location
Position is based at Epic’s campus in Verona, WI (just outside Madison). Candidates must live within 45 minutes of campus or be willing to relocate; financial relocation assistance is provided. Madison is the second fastest-growing U.S. metro for tech talent, consistently ranked among the greenest, fittest, and best cities for renters and young professionals.