Travel Counselor

About the role

Our 24/7 travel department plays a vital role in Epic’s overall success. As a Travel Counselor, you will coordinate travel logistics for employees visiting our customers and provide support when travel plans don't go as expected. You’ll manage all aspects of corporate travel—including hotel reservations and air and ground transportation—for our staff of over 14,000. Travel Counselors also support our customers through some reception duties.

Responsibilities

• Coordinate travel logistics for employees visiting customers
• Provide support when travel plans change unexpectedly
• Manage all aspects of corporate travel: hotel reservations, air and ground transportation
• Support customers through reception duties

Requirements

• Adaptability in a fast-paced environment
• Strong communication, organization, and decision-making skills
• Ability to self-manage and creatively problem solve
• Customer-service mindset
• Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate
• COVID-19 vaccination

Benefits

• Comprehensive benefits to keep you healthy and happy
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants giving you a stake in Epic’s success
• Restaurant-quality meals at a few dollars per meal, prepared by kitchen talent from restaurants around the country
• Four-week paid sabbatical anywhere in the world after five years
• Financial relocation assistance for national recruits
• Uniquely themed campus designed for productivity and comfort

Schedule

• 2nd shift: 6:00 pm – 2:00 am, Tuesday through Saturday
• Hourly shift differential included

Location

This position is based on our campus in Madison, WI (Verona) and requires relocation to the area. We recruit nationally and provide financial relocation assistance. You must live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate.