Travel Center Overnight Shift Lead

About the role

The Shift Lead at LV Petroleum ensures smooth store operations during assigned shifts. This role supervises staff, delivers exceptional customer service, maintains operational standards, trains team members, manages inventory, processes cash transactions, and fosters a positive working environment.

Responsibilities

• Oversee daily operations during the shift, ensuring staff are on task and performing well.
• Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
• Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
• Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
• Manage cash registers and financial transactions, ensuring accuracy during shifts.
• Enforce safety protocols and regulations to ensure a safe shopping environment.
• Communicate effectively with management about operational issues and staff performance.

Requirements

• High school diploma or equivalent.
• 1–2 years of experience in retail or customer service; prior supervisory experience preferred.
• Strong leadership capabilities with effective team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and point-of-sale systems.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand for extended periods.
• Lift items weighing up to 50 pounds.
• Perform physical tasks such as stocking shelves and moving merchandise.

Benefits

• Weekly pay.
• Health care plan (medical, dental, and vision).
• Retirement plan (401k, IRA).
• Paid time off (vacation, sick, and public holidays).

Pay

Weekly pay.

Schedule

Flexible hours, including evenings, weekends, and holidays.