Travel Agent - Bluffton, SC

About the role

Join AAA-The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

Responsibilities

• Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings
• Drive new business with competitive products and help retain The Auto Club Group's 14+ million members
• Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
• Achieves assigned travel, membership, and credit card sales goals
• Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
• Prepares complex and/or large scale domestic and international travel packages
• Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
• Receives and champions customer concerns through to resolution
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

Requirements

• High school diploma or equivalent
• 1-year business to consumer sales
• Successful Candidates Will Possess Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
• Advanced consultative selling techniques utilizing thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication skills combined with strong customer focus
• Ambition, motivation and drive
• Excellent listening skills and ability to understand customer needs

Qualifications

• Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
• Advanced consultative selling techniques utilizing thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication skills combined with strong customer focus
• Ambition, motivation and drive
• Excellent listening skills and ability to understand customer needs

Skills

• Strong sales skills
• Consultative selling techniques
• Phone sales and prospecting skills
• Verbal and written communication skills
• Customer focus
• Listening skills

Benefits

• Competitive base pay + uncapped commission + performance bonuses
• Average annual earnings up to $40,000 - $87,000+
• Unlimited Commissions on travel sales
• Guaranteed Commission Payouts
• Special Performance Incentives from ACG and Partners
• Quarterly New Hire On-Pace Bonus
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership Discounts, perks, and rewards
• Exclusive Travel Perks
• Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
• Travel Partner Training Certifications provided (free)
• Travel benefits for completing online training programs (can result in free or reduced travel)
• Familiarization tours and cruises offered through developmental programs (100% free)
• International Airlines Travel Agent Network Card (IATAN) benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
• Complimentary membership with American Society of Travel Advisors (ASTA)
• Established brand that has been around for over 100 years
• Awarded 'USA Today Top workplaces' 4 years in a row
• Career advancement opportunities

Pay

Salary at time of offer is determined based on these and other factors as associated with the job and job level.

Schedule

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.