Transporter

About the role

The Transporter position is responsible for transporting acute, intensive and critical care patients in a timely manner by wheelchair, transcart, stretcher or bed. This position supports the interprofessional team in delivering high quality patient care during transit.

Responsibilities

The Transporter moves inpatients and outpatients to diagnostic testing and therapeutic areas, clinics, physician's offices, admissions and discharges throughout the complex. This position will assist with preventing patient falls by retrieving the Hover Mat/Jack, lifting and moving the patient to a stretcher and transporting the patient back to his/her room.

• Communicates to both Nursing, Imaging and other departments as to any delays.
• Participates as a team player with nursing, ancillary staff and coworkers for moving the patient to tests, treatments and procedures.
• Documents assignments completely per department protocol.
• Interacts positively and effectively with patients and guests, as well as internal customers.
• Promotes a positive image of the department and Hospital through verbal and non-verbal communication with all persons and complies with personal appearance guidelines.
• Uses appropriate communication device to limit conversations to ensure HIPPA compliance.
• Trains and orients new transporters.
• Makes appropriate customer service decisions with problem-solving, setting/communicating trip delays, canceling and recalling assignments.

Requirements

• High School diploma or equivalent education preferred.
• One year of customer service, patient transportation or nursing aid experience preferred.
• Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association within 90 days.

Skills

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Demonstrates working knowledge of stretchers, wheelchairs, mobility of IV pump or IVs and beds as they relate to safety measures.
• Demonstrates a working knowledge of isolation, infection control and safety procedures.

Benefits

None specified.

Pay

None specified.

Schedule

None specified, but note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection.