Transportation Supervisor FRS

Essential Duties And Responsibilities

• Supervise drivers and dispatch staff and provide coaching, training, and performance feedback.
• Oversee daily transportation operations, scheduling, and route coverage.
• Coverage driver absences and service disruptions.
• Maintain service quality, on-time performance, and customer satisfaction.
• Investigate accidents, incidents, and customer complaints.
• Ensure compliance with FTA, ODOT, ADA, and agency policies.
• Coverage required training and FTA drug and alcohol testing for safety-sensitive employees.
• Coordinate with the Maintenance Department for vehicle availability and report maintenance concerns.
• Maintain operational records and assist with required reporting.
• Promote a safe, professional, and customer-focused work environment.
• Perform other duties as assigned.

Working Conditions

• This position includes both office and field work and may require occasional evenings, weekends, holidays, or after-hours response to operational issues.

Requirements

• A high school diploma or GED.
• Three years of transportation, dispatch, logistics, or supervisory experience preferred.
• A valid Ohio driver’s license with an acceptable driving record.
• Strong leadership, communication, organization, and problem-solving skills.
• Proficiency with Microsoft Office and transportation scheduling software preferred.