Transportation Supervisor- EN

Main Responsibilities

• Attend Front Line Supervisor Development Programs to learn and understand the organization, operational rules and regulations.
• Coach and train unionized employees on safe and productive work procedures.
• Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non-compliant behavior.
• Achieve weekly and monthly safety observation expectations and objectives in regards to the safety management plan.
• Respond and provide support to the Trainmaster and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored.
• Respond and provide support to the Trainmaster and Assistant Superintendent for a dangerous good incident or leak in a yard, liaise with the Dangerous Goods Officer and ensure employee and public well-being is upheld.
• Play a role in the investigation of accidents and incidents.

Problem Solving and Decision Making

• Attend Front Line Supervisor Development Programs to learn and understand our internal systems, process, policies and procedures for solving issues and making decisions.
• Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise.
• Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN’s network implication.
• Oversee crew utilization, track deadheads, recrews and labour costs as well as improve the operations and cost control in conjunction with the Trainmaster and Assistant Superintendent for the terminal.
• Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) centre, Trainmaster and Assistant Superintendent.

Planning and Organizing Workload

• Attend Front Line Supervisor Development Programs to understand service design and support tools in order to plan and organize workflow.
• Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs.
• Manage crew productivity against switching standards, recommend improvements when appropriate.
• Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan.
• Determine best opportunity to move traffic against multiple demands.
• Give recommendations to cost control and asset utilization in all planning and implementation.
• Monitor customers service plan and adjust General Leadership and Supervisions of both Union Workforce.

Performance Management, Training and Onboarding

• Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings.
• Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently.
• Identify and coach performance deficiencies, and take action to build required behavior.
• Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations.

Working Conditions

• The role has irregular hours (including nights, weekends, holidays).
• The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions.
• The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations.
• The Transportation Supervisor has an overall commitment to safety, while working in conjunction with collective agreement.

Requirements

• Experience Industrial Work: Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment.
• Experience working with heavy machinery.
• 4 years of supervisory experience - management or with unionized employees.
• 3 years of experience on railroad as conductor.

Education/Certification/Designation

• High School Diploma.
• Valid Driver’s Licence.
• Certified Conductor or Locomotive Engineer.
• Degree in Business or Logistics.

Competencies

• Knows the business and stays current with industry trends to elevate expertise and work.
• Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations.
• Empowers others to raise our collective game.
• Improves processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint.
• Identifies risks and anticipates impacts to ensure a safe and secure environment.
• Time management.
• Project management.

Technical Skills/Knowledge

• General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard.
• Comprehensive knowledge of safe rail operating practices.

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship. At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.