Transportation Supervisor

About the role

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, is a reshaped, reenergized brand focused on honesty, transparency, and accountability. As a technology leader, Domino’s handles one of the top five volumes of online transactions in the U.S., with 65% of sales coming through digital channels. The supervisor oversees a team of drivers (Class A and B) delivering to Domino’s Pizza stores, ensuring compliance with DOT regulations, state and local laws, and company policies.

Responsibilities

• Recruit, interview, select, and mentor new and tenured drivers.
• Support driver engagement initiatives and monitor performance, using coaching or progressive discipline as needed.
• Complete drivers' annual performance reviews and review Lytx and logs for coaching opportunities.
• Collaborate on drivers' onboarding and training.
• Ensure a safe work environment in compliance with FMCSA, OSHA, and company standards.
• Communicate effectively with drivers, departments, and vendors to foster a positive team environment.
• Attend and participate in Leadership & Development trainings.
• Coordinate safety, team, and quarterly meetings.
• Prepare and assist with Transportation-generated reports and monitor budgets and fuel cards.
• Participate in budget development.
• Schedule driver routes weekly and re-route as necessary for coverage.
• Conduct route analysis and recommend cost-saving opportunities.
• Monitor driver hours of service via onboard systems and conduct route observations for safety compliance.
• Maintain food safety standards and monitor mis-deliveries, recommending avoidance strategies.
• Maintain driver qualification files and schedule truck maintenance.
• Conduct accident investigations and coordinate deliveries and backhauls.
• Assist the Transportation Manager with truck leasing meetings to ensure preventive maintenance standards are met.
• Perform payroll duties and review driver payroll for accuracy.
• Perform other duties as assigned, including driving company vehicles if qualified.
• Handle customer complaints ("Slice of Pie") and maintain positive customer relationships.
• Manage customer surveys.

Requirements

• High School Diploma (some college hours or a 2-year degree preferred).
• 2-3 years of documented supervisory experience.
• 2-3 years of route scheduling experience.
• Knowledge of Department of Transportation and FMCSA rules and regulations.
• Proficiency in MS Office, SAP, Transportation Management Systems (TMS), computers, and scanner equipment/software.
• Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed.
• Results-oriented with strong organizational, decision-making, and people skills.
• Successfully pass a background check every third year on your anniversary date.
• Commercial Driver’s License (CDL) Class A is a plus.

Physical Requirements

• Ability to stand and/or walk for extended periods, climb stairs, and lift up to 25 lbs. frequently and 50 lbs. occasionally.
• Ability to bend, twist, reach, push, and pull throughout the shift.
• Ability to work in extreme temperatures (non-air-conditioned warehouse), both indoors and outdoors, including refrigerated conditions (33-38°F).
• Ability to work in an environment with exposure to loud machinery.
• Ability to work with and around yeast and flour.

Schedule

Monday - Friday, 3:00 PM - 12:00 AM (must be flexible).

Pay

Starting at $80,000 depending on experience, plus bonus.

Benefits

• Paid holidays and vacation.
• Medical, dental, and vision benefits starting on the first day of employment.
• No-cost mental health support for employees and dependents.
• Childcare tuition discounts.
• No-cost fitness, nutrition, and wellness programs.
• Fertility benefits and adoption assistance.
• 401k matching contributions.
• 15% off the purchase price of company stock.
• Company bonus.