Maintenance Supervisor

About the role

NALS Apartment Homes seeks a Maintenance Supervisor to lead and manage the day-to-day operations of the maintenance team. This position is based at The Reserve on Cave Creek, a 237-unit property in Phoenix, AZ.

Responsibilities

• Organize, schedule, and direct the day-to-day operations of the maintenance team
• Provide leadership, motivation, and direction to the on-site maintenance team
• Lead by example as a working supervisor in all areas of the maintenance department
• Maintain a desirable property appearance, including interior and exterior of all buildings and facilities
• Ensure the 24-hour service request guarantee is met
• Maintain a minimum of 50% rent-ready units
• Complete and update the “Make-Ready Board” daily
• Oversee all service requests, callbacks, and ensure service requests are performed properly and promptly
• Walk the property looking for safety hazards and determine how the maintenance team could prevent an accident
• Uphold and enforce all safety training instructions
• Ensure compliance with NALS PM Binder and create and implement special preventative maintenance check lists following the NALS PM guides
• Maintain and ensure completion of all NALS logs, filing them in the Site Binder
• Ensure the staff is working safely, efficiently, and knowledgeably
• Assist with and oversee all aspects of unit turns
• Respond to after hour calls and emergency situations such as sewer back-ups, flooding, fires, etc.
• Maintain the workplace and maintenance shop by keeping all areas clean and tools/supplies organized
• Perform additional duties, responsibilities or projects as assigned
• Represent the company in a professional manner at all times

Requirements

• Valid driver's license, along with current auto insurance
• EPA Certification
• HVAC Certification
• Physical Demands: Working inside and outside, in all types of weather; must be able to lift and work heavy equipment; medium to heavy work, requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching and lifting to a maximum of 100 lbs., with frequent lifting and carrying of up to 50 lbs.; good hand and eye coordination essential, including the ability to ascend and descend ladders and stairs, and perform repetitive/continuous tasks according to set procedures and sequences
• Work schedule: 40-hour week; nights and weekends may be required
• Skills: Must possess skills relating to all building systems; excellent management, training, and motivational skills; ability to communicate through written form; knowledge and understanding of the unit turn process, HVAC, plumbing, pool and spa, appliance repair, electrical repairs, roofing repairs, painting, carpentry, carpet cleaning and replacement, glass replacement, and screen repair and replacement
• Experience: Minimum of 1+ years of multifamily Maintenance Supervisor experience in 200+ unit properties

Benefits

• Starting hourly compensation: $32 - $33
• Additional $35 per emergency call-out performed
• 30% employee rent discount
• 10+ days of paid time off in your first year of employment
• Affordable benefits package including medical, dental, vision, life insurance, and disability insurance
• 401(k) with generous employer match
• Employee assistance program
• Wellness program
• Employee referral program
• Continued maintenance training and certification programs available

Compensation Details

Hourly wage range: $32 - $33

Weekly on-call coverage pay: $100