Transportation Operations Project Manager - Heavy Haul (ESC) - DFW

About the role

Expeditors is a Fortune 500 global logistics company headquartered in Seattle, Washington, powering international trade through customized supply chain solutions and seamless technology. With more than 19,000 professionals across 350+ locations on six continents, the company combines global scale with professionalism, innovation, and customer focus. The Transportation Project Manager will work with logistics business leads to define and manage roadmaps, oversee operations, and deliver on the ESC program objectives. This role involves reviewing logistics impacts, developing mitigation strategies, influencing decisions through collaboration and leadership, and providing functional subject‑matter expertise while anticipating customer needs.

Key Responsibilities

• Build customer relationships and provide excellent service, understanding their needs and goals.
• Identify and address issues that impact customer satisfaction and improve the customer experience.
• Serve as the main point of contact for customer queries and problems.
• Build and present executive‑ready presentations and written reports to major stakeholders.
• Lead project calls discussing progress, risks, challenges, and facilitate decision‑making.
• Communicate key operational milestones to all stakeholders and drive alignment.
• Manage stakeholder expectations, ensuring alignment with changed plans.
• Review engineering design drawings and align them within project scope.
• Gather information and evaluate restrictions and regulatory requirements that impact the supply chain.
• Monitor operations and coordinate with forwarders and suppliers for on‑time delivery.
• Proactively identify and develop mitigation strategies for risks and logistics impacts.
• Maintain and report project metrics (on‑time delivery, safety, quality, spend, savings) globally.
• Monitor and report on supplier and forwarder performance against agreed SLOs, risks, and priorities.
• Ensure projects follow the proper project‑management life cycle and include appropriate documentation (charters, public‑facing documents, technical and end‑user documentation, storage controls).
• Organize and manage project activities across vendors, carriers, factories, and contract manufacturers.
• Conduct post‑implementation reviews to evaluate performance against defined project goals.
• Analyze late orders or damages and provide root‑cause analysis.
• Support RFI/RFQ processes and benchmarking.
• Manage regional and global transportation matters as they arise.
• Understand and be proficient in international shipping and Incoterms.
• Collaborate with the ESC project team to build consistency in processes and procedures.
• Stay up to date with trends, benchmarks, best practices, and advancements in supply chain, applying new knowledge to improve processes.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years experience in supply chain, heavy haulage, sea freight, and large‑scale air freight projects.
• 3+ years experience in operations management or project management.
• 3+ years experience owning stakeholder management and facilitation.
• Strong knowledge of large‑scale construction methodologies and planning.
• Understanding of data‑center infrastructure, systems, equipment, including power and cooling.
• Familiarity with regulations and requirements specific to data‑center construction shipments.
• Excellent customer‑service skills, negotiation ability, and clear, concise communication.
• Strong analytical skills and proficiency in data analysis.
• Risk‑sensitive mindset; ability to recognize emerging problems.
• Proactive, results‑oriented, with a commitment to continuous learning and improvement.
• Ability to work independently and as part of a cross‑functional team.
• Willingness to occasionally work outside normal business hours, including weekends.

Travel

Up to 25% travel required.

Benefits

• Paid vacation (first year prorated, then eligible for 15 days)
• 10 holidays
• 2 flexible days
• Paid sick time (accrual of 1 hour per 30 hours worked)
• 401(k) retirement savings plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, prescription drug, dental, and vision coverage
• Health Savings Account (HSA)
• Life and disability insurance
• Paid parental leave (subject to additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter benefit
• Employee Assistance Program (EAP)
• Training and personnel development program
• Educational assistance and reimbursement