Transportation Operations Project Manager - Heavy Haul (ESC)

About the role

“We’re not in the shipping business; we’re in the information business” – Peter Rose, Expeditors Founder. Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer‑service‑based approach to logistics. The Transportation Project Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives, review impacts to logistics, develop mitigation strategies, and influence decisions through collaboration, leadership, and a customer‑focused approach.

Responsibilities

• Build customer relationships and provide excellent service, understanding their needs and goals.
• Identify and address issues that impact customer satisfaction and improve the customer experience.
• Serve as the main point of contact for customer queries/problems.
• Build and present executive‑ready presentations and written reports to major stakeholders.
• Lead project calls discussing progress, risks, challenges and facilitate decision‑making.
• Communicate key operational milestones to all stakeholders and drive alignment.
• Manage stakeholder expectations ensuring alignment with changed plans.
• Review engineering design drawings and align them within project scope.
• Gather information and evaluate restrictions and regulatory requirements that impact the supply chain.
• Monitor operations and coordinate with forwarders and suppliers for on‑time delivery.
• Proactively identify and develop mitigation strategies for risks and logistics impacts.
• Maintain and report project metrics specific to on‑time delivery, safety, quality, spend, and savings globally.
• Monitor and report on supplier and forwarder performance to agreed SLOs, risk and priorities.
• Ensure projects follow the proper project‑management life cycle and include proper documentation (project charters, public‑facing documents, technical and end‑user documentation, document storage and controls).
• Organize and manage project activities across vendors, carriers, factories, and contract manufacturers.
• Conduct post‑implementation reviews to evaluate performance against defined project goals.
• Analyze late orders or damages and provide root‑cause analysis.
• Support RFI/RFQ processes and benchmarking.
• Manage regional and global transportation matters as they arise and as required by the customer.
• Understand and be proficient in international shipping and Incoterms.
• Collaborate with the ESC project team to build consistency in all processes and procedures.
• Stay up to date with the latest trends, benchmarks, best practices, and advancements in supply chain, applying new knowledge to improve processes.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years experience in supply chain, heavy haulage, sea freight and large‑scale air freight projects.
• 3+ years experience in operations management or project management.
• 3+ years experience owning stakeholder management and facilitation.
• Strong knowledge of large‑scale construction methodologies and planning.
• Understanding of data‑center infrastructure, systems, equipment, including power and cooling.
• Familiarity with regulations and requirements specific to data‑center construction shipments.
• Excellent customer service skills, including negotiation, active listening, and clear concise communication.
• Strong analytical skills and proficiency in data analysis.
• Risk‑sensitive, recognizing when problems arise or are likely to arise.
• Proactive, results‑oriented mindset with a commitment to continuous learning and improvement.
• Ability to work independently and as part of a cross‑functional team.
• Willingness to occasionally work outside normal business hours, including weekends.
• Travel up to 25%.

Benefits

• Paid vacation and holidays (10 paid holidays).
• Flexible days (2 per year) and hybrid working options.
• Paid sick time (accrual rate of 1 hour per 30 hours worked).
• 401(k) retirement savings plan with employer match.
• Employee Stock Purchase Plan (ESPP).
• Medical, prescription drug, dental, and vision coverage.
• Health Savings Account (HSA).
• Life and disability insurance.
• Paid parental leave (subject to eligibility criteria).
• Dependent Care Flexible Spending Account (DC FSA).
• Employee Assistance Program (EAP).
• Training and personnel development program.
• Educational assistance and reimbursement.

Schedule

Full‑time position (40 hours per week), Monday through Friday. Travel up to 25% and occasional weekend work may be required.

This opportunity does not sponsor work visas and provides no relocation assistance.