Transportation Manager - Corporate

About the role

The Job As a Transportation Manager, you will manage all operations of the Transportation Department. Specific functions include providing leadership, motivation, enthusiasm, direction, and support for Casino VIP Specialists/Concierge, Dispatchers, Limo Drivers, Shift Supervisors, and Managers.

Responsibilities

• Manage all department functions including short and long-term planning, as well as day-to-day operations.
• Manage guest service standards which are consistent with the company’s standards and brand attributes.
• Provide input to the Director and Vice President of Transportation and execute strategic plan consistent with the annual business/marketing plan.
• Contribute to short-term and long-term profitability for the company.
• Manage the department in the most efficient way, maximizing occupancy and/or revenue in order to surpass budgeted objectives.
• Proactively seek to provide refined luxury service ensuring guest satisfaction.
• Maintain control of departmental expenditures, prepare justification for budget variations, and project increases for new projects.
• Evaluate and correct or modify systems and structures that create problems or impede commitment to excellence in service.
• Participate in the research, development, evaluation, and implementation of new products, services, technology, and processes to ensure a competitive position in anticipation of changing guest's needs within the dynamic hospitality and gaming environment.
• Evaluate staffing levels in accordance with business demand, providing recommendations for adjustments whenever possible and monitors compliance of full time equivalents (FTE's) per department policy.
• Develop a relationship with all outside vendors including vehicle maintenance service centers, phone companies and radio companies.

Requirements

• Must be at least 21 years of age.
• At least two (2) years of prior relevant experience in high volume Casino/Transportation services management.

Qualifications

The Ideal Candidate Must be at least 21 years of age
At least two (2) years of prior relevant experience in high volume Casino/Transportation services management

Skills

Knowledge of Company information to answer guest inquiries.
Identify and report defects throughout the work environment; notify supervisors immediately of hazards, injuries, equipment or processes that negatively affect the operations.
Manage transportation for all special events with property departments including casino marketing and other departments as applicable.
Manage and monitor budget operation and marketing strategies to produce the highest level of guest service using spreadsheets and various reports.

Benefits & Pay

Wellness incentive programs to help you stay healthy physically and mentally.
Health & Income Protection benefits (for eligible employees).

Schedule

Not specified