Transportation Manager

About the role

This role is responsible to manage the transportation functions, which may include supervising drivers, dispatching, routing and/or planning (to include for-hire cartage and/or backhauls), to ensure safe, timely and accurate delivery to customers.

Responsibilities

• Work with cross-functional departments (i.e., warehouse distribution, maintenance, customer service) as it relates to the transportation operations and ensure prompt and timely resolution of any issues.
• Manage the dispatch process based on the required deliveries/shipment schedule; ensure efficient transportation planning and scheduling of drivers and deliveries to maximize resources, reduce miles and ensure efficient utilization of equipment and drivers within the assigned location(s).
• Manage and ensure department compliance with DOT/CSA, OSHA and other government regulatory agencies.
• Oversee the analysis of transportation activities; recommend and/or implement changes based on the results of such analysis.
• Develop and maintain on-going reporting to track transportation activities and expenses to include, but not limited to, cost per mile, operating ratio, driver/truck utilization and availability, as well as delivery performance (accuracy, timeliness and customer satisfaction).
• Maintain, promote and reinforce safety programs and security awareness.
• Communicate and/or implement approved/required changes to management and transportation department.
• Develop, maintain and update policies, procedures and processes to improve operational efficiency and ensure regulatory compliance.
• Participate in labor relations negotiations and renewal of contracts, recommend contract changes, administer union contracts and manage union matters, and/or grievance and arbitration procedures as required.
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• Maintain current knowledge of legal regulations, industry trends and best practices in Transportation/Logistics; make recommendations to improve current programs and processes and to ensure company legal compliance (i.e., DOT/CSA, OSHA, etc.).

Requirements

• Associate degree (Required) in Logistics or bachelor's degree in Transportation Supply Chain Management or related area, or equivalent combination of education and experience.
• Five years transportation planning/logistics/dispatch experience.
• Ability to work a flexible schedule and must be available on-call during evening and weekend hours as needed to address issues (i.e., equipment breakdowns, weather emergencies, etc.); general schedule is Monday - Friday.
• Experience with transportation operations and related systems, expertise in governmental safety and regulatory compliance (i.e., DOT/CSA, OSHA, etc.).
• Two years supervisory/management experience.
• Strong knowledge of transportation/logistics; an understanding of transportation activities such as dispatch, DOT/CSA requirements, backhauls, contract carriers, Bill of Lading, Manifest, etc.
• Knowledge of transportation on-boarding software required; experience with Cadec or Omnitracs preferred.
• Strong written and verbal communication skills.
• Strong organization, prioritization and multi-tasking skills.
• Good leadership abilities with capability to work in a hands-on environment.
• Good analytical, decision-making, problem-solving, and business acumen skills.
• Able to work across business units, as well as with vendors and third-party services within a time-sensitive work environment.
• Proficient in Word, Excel and PowerPoint.
• Able to travel up to 15% as necessary.

Qualifications

• Physical Requirements: Must frequently sit, walk and stand, use hands to handle, grasp, and twist objects, tools or controls, and use both feet for repetitive movements as in operating foot controls. Must frequently walk, talk, crouch, kneel, bend, stoop, twist, and reach with the hands and arms. Ability to lift up to 75 pounds with assistance as needed. While performing the duties of this position, employees are subject to a warehouse environment and may frequently be exposed to changes in temperature and humidity based on assignment. The noise level in the work environment is usually moderate to high. Employees must be able to work weekends, holidays, days and night hours, and overtime as necessary and as assigned, and must be able to work in the condition specified for 8-10 hours shift as assigned.