Transportation Field Specialist

What this job involves

This is a hands-on, customer-facing position providing wayfinding assistance and general transportation information while supporting a high-volume corporate shuttle system serving 20,000 Boeing employees daily. Working outdoors, specialists assist with crowd control, traffic flow, and customer service while supporting Customer Service Leads. The role operates within a transportation network requiring adaptability and strong customer service skills.

What your day-to-day will look like

• Working with transportation leadership to maintain optimal service levels in the field
• Aiding with crowd control and directing traffic flow in interior campus parking areas
• Providing excellent customer service to Boeing employees and visitors using shuttle services
• Reporting operational issues and safety concerns through proper channels
• Maintaining clean and organized service areas
• Communicating effectively with team members and other vendors on-site
• Adapting to varying shift demands and operational priorities

Required Qualifications

• 1+ years of customer service experience
• Comfort working outdoors in various weather conditions
• Strong interpersonal and communication skills
• Ability to remain calm and professional in high-traffic, fast-paced environments
• Flexibility to work across different shifts as needed
• Physical ability to stand, walk, and direct traffic for extended periods
• Reliable attendance and punctuality for 24/7 operations

Preferred Qualifications

• Experience in transportation, parking, or crowd management roles
• Background working in corporate campus or large facility environments
• Valid Drivers License
• Familiarity with safety and incident reporting procedures
• Bilingual communication abilities

Shifts

• 3:30am – 12pm
• 4am – 12:30pm
• 11:30am – 8pm

Compensation

• $21-24/hour + shift differential where applicable
• Shift differentials available for 2nd shifts

Benefits

Not specified

Schedule

• On-site – North Charleston, SC

Pay

• $21-24/hour + shift differential where applicable