Transportation Coordinator

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions with regard to individual client needs.
• Assign driver tasks based on employee skills and performance.
• Receive, record, retrieve, and deliver messages accurately, clearly, and pleasantly.
• Solve operational problems while maintaining professional relations with guardians, clients, program staff, customer staff, and all Company employees.
• Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.
• Promote good performance through positive support and recommend reassignment or discipline for non-compliance with Company rules or standards.
• Spend time behind the wheel to know routes, clients, drivers, programs, and facilities; observe and supervise drivers, provide emergency back-up for absent drivers.
• Build and maintain positive relationships with those you supervise; understand and address their challenges.
• Develop and maintain professional rapport with customers, including programs, guardians, special needs clients, and contacts from contracting organizations.
• Maintain detailed and organized records for accurate monthly billing.

Qualifications

• Prior supervising experience.
• Self-motivated with a strong work ethic and initiative.
• Excellent customer service skills, detail-oriented, and problem-solving abilities.
• Ability to learn programs, clients, and employees to determine appropriate assignments.
• Enjoy working with children.
• Good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Maintain a safe driving record and valid driver’s license; respond to coverage needs as required.
• Comfortable working in a small, busy office environment.
• Able to sit, stand, stretch, reach, lift, and walk during an 8-hour shift.
• Flexible and adaptable with ever-changing assignments.
• Flexible schedule including early morning shifts.

Pay

$25/hour for 40 hours per week.

Schedule

Monday to Friday, 8 hours per day within the 5:30 AM to 6:00 PM timeframe. In-person role.