Transportation Coordinator

About the Role

Responsible for safely transporting patients to and from appointments, activity trips, airport shuttle service, and other special events.

Responsibilities

• Oversee all aspects of the transportation department, including logistics.
• Allocate transport shift activity, ensuring appropriate staff are available to meet planned activity levels.
• Ensure facility vehicles are in proper repair at all times; communicate safety and other concerns timely and clearly to the appropriate staff.
• Coordinate daily and on-call schedules to meet patient transportation needs.
• Respond and adhere to “on call” schedule as required.
• Maintain vehicle maintenance schedules and ensure maintenance is completed as required.
• Maintain vehicle log(s) and report maintenance issues to appropriate facility staff.
• Complete all transportation documentation accurately and timely.
• Schedule drivers for appropriate runs.
• Drive facility vehicle to pick up supplies and equipment as needed.
• Maintain safe transportation practices in accordance with regulatory standards.
• Hire, orient, train, schedule, and supervise transportation staff if applicable.
• Demonstrate a positive, empathetic, and professional attitude toward customers at all times.
• Acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.
• Perform other functions and tasks as assigned.

Requirements

• High school diploma or equivalent required.
• One or more years’ experience in a similar position required.
• One or more years’ experience in building maintenance preferred.
• Valid State Driver’s License required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid certification may be required based on state or facility.