Transportation Coordinator

About the role

This position acts as a transportation coordinator to help Intermountain Healthcare achieve its mission through the timely and efficient delivery of items. The coordinator functions in at least one of five areas as assigned: Dispatch, Training, Vehicle Maintenance, Administrative and Logistics.

Schedule

PRN, 24+ hours a week. Covers Monday-Friday shifts 9:00am-5:30pm.

Responsibilities

Responsible to perform one or more of the following:

• May act as a dispatcher to coordinate driver activities to fulfill the needs of customers by receiving incoming calls from customers and other stakeholders and appropriately assigning drivers to meet those needs.
• May coordinate and participate in training with individual and small groups of employees, teaching and reinforcing department procedures. Provides feedback to employees and managers to improve individual and department performance.
• May coordinate the maintenance and repair of vehicles. Ensures that vehicles are safe, available and ready for drivers as necessary.
• May coordinate and support billing, accounts payable, customer service, payroll, building scheduling, information systems, technology and compliance.
• May coordinate day to day employee activities for regularly scheduled routes by developing employee work schedules, auditing route performance, and identifying possible improvement opportunities.
• Acts as a back up to drivers, coordinators, and managers to ensure daily commitments to customers are fulfilled.
• Safely operates a motor vehicle in a variety of conditions and environments to complete deliveries of equipment, packages, specimens and supplies.
• Stays aware of conditions and circumstances that affect one's own safety or the safety of others. Protects the physical well-being of personnel and self against work related accidents, injuries or other debilitations.
• Makes customers needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains customer trust and respect; meets or exceeds customer expectations; shows willingness to gather and listen to customer feedback.
• Clearly conveys and receives information and ideas in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate.
• Manages time effectively and accomplishes assigned tasks. Organizes work, sets priorities and determines the correct use of resources. Determines necessary sequence of activities to achieve goals.
• Supports department goals and objectives. Takes action without being asked or required to; achieves beyond job requirements; acts proactively; takes prompt action to accomplish objectives.
• Works cooperatively in a diverse team environment to accomplish team and organizational goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Adjusts to dynamic business needs and conditions. Adjusts appropriately to the needs of the situation with a positive attitude and willingness to learn new ways to accomplish work activities and objectives; adapts to change quickly and easily; makes suggestions for increasing the effectiveness of change; shows a willingness to learn new methods, procedures or techniques resulting from change.
• Uses a computer and related applications to accurately input, store and retrieve information relating to customers, employees and vehicles.

Requirements

• Valid driver's license with no restrictions
• A DOT Medical Card
• Valid CDL Medical Card
• Be 21 or older as required by the DOT to operate a commercial motor vehicle
• Pass a driver's road test as required by DOT to operate a commercial motor vehicle
• Six months experience as a transportation driver with Intermountain Healthcare

Qualifications

• Demonstrated excellent customer service skills
• Demonstrated excellent verbal communication skills
• Demonstrated ability to work independently
• Demonstrated ability to follow assigned schedule
• Demonstrated ability to use computerized tracking system
• Demonstrated ability to understand and follow department procedures and practices
• Demonstrated ability to comply with Intermountain Healthcare's Motor Vehicle Driver Policy
• Demonstrated ability to use basic office, dispatch and email programs
• Demonstrated ability to prioritize multiple tasks and assignments
• Demonstrated ability to work in a fast paced environment and deal with stressful situations

Pay

$21.02 - $29.72 per hour, actual hourly rate dependent upon experience.

Benefits

We provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Location

Home Services - South Jordan, Utah