Transportation Broker

About the role

KAG Logistics is seeking a driven, results-oriented Cradle-to-Grave Logistics Broker to manage the full lifecycle of freight transactions—from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. This role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings.

Responsibilities

• Sales & Business Development: Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals; build and manage a personal book of business; negotiate competitive freight rates with customers; identify opportunities for growth within existing accounts.
• Carrier Procurement & Management: Source and vet qualified carriers; negotiate rates to maximize margin while ensuring service reliability; develop and maintain strong carrier relationships; ensure all carriers meet compliance and insurance requirements.
• Freight Operations: Coordinate and dispatch shipments from pickup through delivery; track loads and proactively communicate updates to customers; troubleshoot and resolve service issues in real time; manage documentation including rate confirmations, BOLs, PODs, and invoicing.
• Financial Management: Manage gross margin on each load; accurately input load details into TMS; assist with billing and collections as needed; monitor profitability and KPIs.

Requirements

• Business‑to‑business inside sales and/or transferable customer account management experience.
• Bachelor’s degree.
• 2‑5 years of freight brokerage or 3PL experience preferred.
• Proven ability to develop and manage customer relationships.
• Strong negotiation skills.
• Excellent verbal and written communication.
• Ability to multitask and manage high shipment volume.
• Proficient in TMS systems and Microsoft Office/Google Workspace.
• Highly organized and detail‑oriented.

Schedule

Shift: (ONSITE) 8:00 AM - 5:00 PM; Monday - Friday