Transplant Liaison - Carmichael, CA

About the role

The Transplant Liaison plays a vital role in guiding End-Stage Kidney Disease (ESKD) and waitlisted patients through the transplant process. Acting as a key advocate, the Transplant Liaison ensures seamless support from referral to transplant completion, working closely with the market Transplant Provider partners, patients, care partners, and healthcare teams to facilitate access to transplantation.

Responsibilities

• Navigate healthcare systems, transplant centers, and community resources to support transplant evaluations and wait listing processes.
• Collaborate with nephrologists, dialysis providers, transplant teams, and community organizations to enhance patient education and care coordination.
• Address barriers to transplant and promote living donor awareness to optimize the transplant process.
• Regularly travel to meet with patients in the designated region 2 days/week, working the remaining days from home.

Requirements

• Education & Certification: Medical Assistant (MA) or Care Coordination experience required. Bachelor’s degree in Health Care Administration or Biology - Highly Preferred.
• Experience: Minimum of 3+ years of experience in transplant coordination, nephrology, or dialysis. Experience working with ESKD and transplant patients in a clinical or case management setting.
• Skills & Competencies: Strong patient advocacy and care coordination skills, excellent communication and collaboration with interdisciplinary teams, strong problem-solving and critical thinking skills to address transplant barriers, experience with electronic health records (EHRs) and data tracking for patient management, ability to work cross-functionally with all teams.

What We’ll Provide

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.