Transitional Care Liaison

Responsibilities

• Build and maintain strong relationships with Executive Directors, Directors of Rehabilitation, community sales teams, and regional leadership.
• Facilitate introductions and ongoing collaboration between Reliant Senior Living and Skilled Nursing Facility partners.
• Coordinate and lead relationship-building meetings designed to strengthen local referral networks.
• Identify opportunities to connect communities that may benefit from strategic partnership discussions.
• Support initiatives focused on occupancy growth and resident retention.
• Help communities identify opportunities to improve resident transition planning and continuity of care.
• Promote collaboration that supports successful resident return-to-community outcomes.
• Aid in the implementation and expansion of Reliant Grow initiatives within Senior Living communities.
• Schedule and conduct onsite visits throughout assigned markets.
• Organize and facilitate meetings between community leadership, therapy teams, and referral partners.
• Conduct follow-up via virtual meetings, phone calls, and email communication to maintain engagement and momentum.
• Track meeting outcomes, action items, and partnership opportunities.
• Maintain records of community engagement activities, meetings, and outcomes.
• Provide regular updates to Reliant leadership regarding market opportunities and partnership development.
• Collaborate with Marketing, Operations, and Business Development teams to support strategic initiatives.
• Identify best practices and opportunities to expand collaboration across the Reliant network.

Qualifications

• Required: Bachelor’s degree in Business, Healthcare Administration, Marketing, Communications, or related field; minimum of 3 years of experience in healthcare, senior living, rehabilitation, post-acute care, or related industry.
• Strong relationship-building and interpersonal skills.
• Excellent verbal, written, and presentation abilities.
• Ability to travel extensively within assigned territories.
• Strong organizational and project management skills.