Transitional Care Coordinator

POSITION SUMMARY

As a Transitional Care Coordinator (TCC), you will provide psychosocial support to patients and their families, facilitate discharge planning, meet documentation requirements, and function as a member of the interdisciplinary care team at the Jewish Home & Rehab Center. This role supports the planning, organization, implementation, and evaluation of Social Services operations in accordance with federal, state, and local regulations, as well as the facility’s established policies and procedures.

KEY RESPONSIBILITIES

• Coordinate with the interdisciplinary team and other departments in the provision of social services and discharge planning.
• Complete comprehensive psychosocial assessments of patients within the appropriate timeframe.
• Act as a liaison between patients, their families, internal departments, and community referral partners throughout the patient’s stay in Short-Term Rehabilitation and Long-Term Care.
• Aid patients and families in accessing concrete services and resources.
• Demonstrate knowledge of and ability to utilize community resources effectively.
• Respond to crisis situations involving patients, families, and staff with guidance from supervisors.
• Facilitate individual counseling for patients and families as needed.
• Participate in the development of patient care plans and establish appropriate goals and treatment interventions for social services.
• Encourage residents and responsible parties to participate in care planning and attend care plan meetings.
• Maintain accurate and timely documentation in compliance with federal and state regulations and Jewish Home policies, including but not limited to Initial Assessments, Psychosocial/Mental Status Assessments, Care Plans, Social Service Progress Notes, and Discharge Planning documentation.
• Maintain confidentiality of all patient and facility information.
• Serve as a patient advocate and ensure patients are informed of their rights, responsibilities, and insurance benefits, as well as any changes that may affect them.
• Perform other duties as assigned by the Director of Social Services.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Social Work or a related human services field, including but not limited to sociology, gerontology, rehabilitation counseling, or psychology.
• Minimum of one (1) year of supervised social work experience in a healthcare setting working directly with individuals.
• Minimum of one (1) year of experience with case management and discharge planning.
• Strong interpersonal skills and ability to work collaboratively as part of an interdisciplinary team.
• Effective communication skills with patients, families, and staff at all levels of the organization.
• Effective time management skills with the ability to organize and prioritize workload.
• Understanding of Medicare and Medi-Cal guidelines.
• Knowledge of medical terminology preferred.

PHYSICAL REQUIREMENTS

• Ability to lift, push, or pull a minimum of fifteen (15) pounds.
• Ability to exert muscle force to lift, push, pull, or carry objects.
• Ability to use abdominal and lower back muscles over time without fatigue.
• Ability to stand and/or sit for extended periods.
• Ability to bend, stoop, stretch, twist, sit, and reach.
• Fine motor skills and good visual and auditory acuity.
• Ability to maintain composure in stressful situations and work effectively under pressure.
• Ability to interact tactfully with residents, families, staff, visitors, government agencies, and the public.
• Ability to make independent decisions when circumstances require.
• Ability to relay important information concerning a resident’s condition to appropriate staff.
• Ability to maintain a positive attitude and contribute to a collaborative team environment.

JOB DETAILS

Pay Rate: $28 – $35 per hour
Hours: Full-Time, 40 hours per week
Shift Schedule: 8:00 AM - 5:00 PM
Days Off: Saturday and Sunday
Working Days: Monday through Friday

COMPENSATION AND BENEFITS

• Full Benefits: Medical, Dental, & Vision
  
• 403(b) Retirement Plan:
• Paid Time Off (PTO):
• Tuition Reimbursement:
• Commuter Benefits:
• Weekday Shuttle Services to and from Glen Park Station:

OUR COMMITMENT TO DIVERSITY AND INCLUSION

San Francisco Campus for Jewish Living is committed to employing a diverse and inclusive workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

FAIR CHANCE LAWS

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.