Transitions Coordinator (Operations Specilaist)

Duties & Responsibilities

• Oversight of the transition for newly acquired and managed stores.
• Maintain excellent communication and customer service with internal Extra Space departments and external partners.
• Prioritize and manage partner and site requests related to transition-related issues.
• Develop and implement a process to ensure completion of all tasks and analysis of site performance post-transition.
• Manage transition timelines, coordinate information with external and internal parties to ensure all onboarding tasks are completed prior to onboarding.
• Order supplies and equipment necessary for the new site and track it to make sure they are received timely.
• Represent Extra Space professionally to partners, employees, and vendors while maintaining accurate systems and process integrity.
• Drive a project to completion.
• Build processes and maintain relationships, representing company interests.
• Think “outside the box” and find creative solutions to issues.

Qualifications

• High School Diploma or GED equivalent.
• Bachelor’s degree preferred.

Competencies

• Effective communication and presentation skills.
• Knowledge in Microsoft Office Suite and other business systems.
• Ability to challenge and develop innovative solutions to improve processes.
• Organizational skills and ability to prioritize tasks.
• Strong written and verbal communication skills.
• Attention to detail and problem-solving attitude.
• Customer service skills and awareness.

Work Environment & Physical Requirements

• Sedentary work in an office environment.
• Minimal lifting (less than 10 pounds).
• Close visual acuity required for computer terminal use.
• No exposure to adverse environmental conditions.
• Repetitive typing motion, talking, hearing, grasping, and feeling required.