Transition Coordinator

Responsibilities

• Empathy, patience, and cultural competence when working with diverse patient populations and their families.
• Dedication to ongoing professional development and staying current with best practices in transition care.
• Ability to adapt to changing healthcare policies, regulations, and technology.
• Strong organizational skills and attention to detail, particularly in maintaining accurate documentation.
• Advocacy skills to effectively represent patients' needs within healthcare systems and community resources.
• Commitment to patient-centered care and ensuring the smooth transition of patients from pediatric to adult healthcare settings.
• Participate in programs, brainstorming meetings, and propose improvements to program delivery systems.
• Plan and conduct in-person visits, predominantly focused on key provider and community stakeholders.
• Aid in the planning and management of team goals, project schedules, and new information.
• Work across departments and with various department personnel to complete tasks.
• Conduct surveys as needed to meet project requirements.
• Conduct networking concerning outreach, planning, and program developments.
• Attend meetings necessary for initiation and continuity of client services.
• Keep abreast of new epilepsy information and community resources.
• Discuss work progress with the supervisor.
• Participate in all fundraising events and staff meetings.
• Must be willing to travel, have a valid driver’s license, and insured vehicle.

Requirements

• Bachelor's degree in a healthcare-related field and/or 2+ years’ experience in care coordination, case management, or a related field within a healthcare setting.
• Knowledge of healthcare systems, including understanding of pediatric and adult healthcare settings, medical terminology, and healthcare processes.
• Strong oral and written communication and interpersonal skills, with the ability to collaborate effectively with patients, families, healthcare providers, and community resources.

Qualifications

• Empathy and a commitment to patient well-being are equally important in this role.
• Experience working with EHR preferred. Proficiency in Microsoft Word and Excel preferred.