Transit Supervisor (Multiple Vacancies)

About the Role

Supervise, plan, and coordinate motor coach route and paratransit activities and operations within the Operations Division of the Transit Department. Coordinate assigned activities with other divisions, outside agencies, and the general public while providing highly responsible and complex staff assistance to the Transit Manager/Operations. This is a safety-sensitive position subject to random drug/alcohol testing.

Responsibilities

• Coordinate the organization, staffing, and operational activities for assigned motor coach and paratransit operations and services, including monitoring the safety and performance of motor coach operators and sun van chauffeurs.
• Participate in the development and implementation of goals, objectives, policies, and priorities; recommend and implement resulting policies and procedures.
• Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
• Direct, coordinate, and review the work plan for assigned motor coach transit services; assign work activities and projects; monitor workflow; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.
• Coordinate City and special events with outside agencies; design alternative detours and routes for affected areas; provide extended service during special events.
• Participate in the development, revision, and timing of new and established routes; review for accuracy.
• Maintain records on daily motor coach and sun van routes; analyze and schedule personnel to meet transit needs.
• Select, train, motivate, and evaluate motor coach and sun van personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Provide staff assistance to the Transit Manager/Operations; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
• Respond to and investigate a variety of emergencies, accidents, and other related incidents.
• Ensure compliance with federally mandated drug and alcohol testing requirements for motor coach operators and sun van chauffeurs.
• Coordinate transit activities with those of other divisions and outside agencies and organizations.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of transit services.
• Prepare analytical and statistical reports on operations and activities.
• Perform related duties and responsibilities as required.

Requirements

• Associate's degree from an accredited college or university in business or related field.
• Five (5) years of transit operator or transportation management experience, including one (1) year of supervisory or lead experience.
• Possession of a valid New Mexico driver's license, or the ability to obtain by date of hire.
• Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.
• Possession of a valid New Mexico Commercial Driver's License (CDL) Class B with a Passenger (P) endorsement within a two-week period from completion of City CDL training. Must maintain CDL once obtained.

Working Conditions

Environmental: Office environment; field environment; exposure to smoke, fumes, gases.

Physical: Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking, or standing for prolonged periods; operating motorized equipment and vehicles.