Transfer Specialist

Job Responsibilities

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Vehicle Maintenance: Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

Minimum Requirements

• Education: High School Diploma or equivalent.
• Licenses: Current state/province issued driver’s license with an acceptable driving record.
• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred.
• Knowledge, Skills And Abilities: Ability to work schedule to support business needs including weekends and nights; ability to work on-call weekends, nights and holidays rotation; ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds; basic computer skills required.