Transfer Specialist

About the Role

Responsible for the care, removal, and transport of deceased. Safely and courteously drives company-owned vehicles. Maintains company vehicles' cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

Responsibilities

• Safely drives company-owned professional vehicles to perform “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodates their processes and procedures.
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and removal supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

Requirements

• High School Diploma or equivalent.
• Current state/province issued driver’s license with an acceptable driving record.
• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred.

Skills

• Ability to work schedule to support business needs including weekends and nights.
• Ability to work on-call weekends, nights, and holidays rotation.
• Ability to lift up to 75 pounds; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

Job Location: US-FL - Tampa (Postal Code: 33603)