Transactions Technician - Human Resources Technician 2

Location: St. Paul
Telework: Eligible up to 50%
Full-time, unlimited (permanent) position

About the role

This position provides technical support to the Department of Employment and Economic Development (DEED) Human Resources (HR) Office and the Public Facilities Authority (PFA). Responsibilities include processing and auditing personnel transactions in the Statewide Employee Management system (SEMA4), providing technical support and assistance to agency staff, meeting with employees to complete new hire paperwork in-person, maintaining electronic personnel records in Laserfiche (EDMS), and assisting with benefits and retirement information. This role also serves as backup for HR leave coordinators and other transactions specialists, ensuring compliance with applicable contracts, plans, laws, statutes, and policies.

Responsibilities

• Process timely and accurate personnel transactions in the State's personnel/payroll system (SEMA4).
• Serve as a Designated Department Insurance Representative (DDIR), providing benefits information to employees.
• Meet with new employees to complete new hire paperwork, including I-9s and document verifications.
• Serve as a Retirement Coordinator, guiding employees through the retirement process.
• Perform general administrative activities and electronic document filing.
• Provide support and assistance to staff and customers on personnel issues.
• Advise managers, supervisors, and employees on various human resources inquiries.
• Run reports in various State systems.
• Assist with monitoring the main HR email box and responding timely and professionally.

Requirements

• One (1) year of para-professional/technical experience performing HR functions including human resources transactions and/or benefit administration in the public sector.
• Ability to identify and address multiple duties, work under pressure, and be flexible with changing priorities by working semi-independently to handle, prioritize, and complete a variety of HR data correctly and timely.
• Customer service and communication skills sufficient to provide clear, concise, and accurate explanations of HR policies/procedures in person, on the phone, or through written correspondence in a timely and respectful manner.
• Ability to maintain attention to detail, confidentiality, and handle sensitive information while experiencing frequent interruptions.
• Problem-solving and decision-making skills sufficient to recognize problems, identify causes, research and evaluate alternatives, and choose/recommend the most effective action/solution.
• Computer software skills (e.g., word processing, spreadsheet, and database software) and keyboarding skills sufficient to accurately review and enter data, create employee letters and memos, and run reports.
• Knowledge of collective bargaining agreements and experience working with them or employment contracts.

Preferred Qualifications

• One (1) year of paraprofessional/technical experience performing HR functions including human resources transactions and/or benefits administration for the State of Minnesota.
• Experience reviewing and entering transactions into SEMA4.
• Experience working with and applying provisions of union/employment contracts, Minnesota Management and Budget's Administrative Procedures, and the Minnesota Data Practices Act.
• Experience using data reporting systems.
• Dedication to cultural responsiveness and experience working effectively with diverse backgrounds and cultures.

Pay

$24.84 - $34.84 hourly; $51,865 - $72,745 annually

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income after working at least three years
• Employer-paid life insurance
• Short-term and long-term disability insurance
• Tax-free expense accounts for health, dental, and dependent care
• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (some positions may qualify)
• Employee Assistance Program (EAP) for work/life support, including mental health, relationship challenges, grief and loss, finances, and legal issues
• Daily Living/Convenience Services (e.g., chore services, home repair, trip planning, child/elder care)

Benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service.